One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.20 sept 2019
What are the strengths of Salesforce?
Strengths Weaknesses
----------------------------------------------------------------------------------------------------------------- -------------------------------
1. Growing Revenue 2. Innovative Product Portfolio 3. Leader in on-demand cloud hosted CRM 4. Strong market share 1. Focusing more on home-ground
Opportunities Threats
What can Salesforce do better?
Pipeline Management The more complex your sales processes are, the better Salesforce performs. For small companies with basic sales cycles, HubSpot streamlines the process. When it comes to pipeline management, Salesforce is more customizable in configuring deal stages that match the sales processes of your business.1 mar 2019
How does Salesforce compete with Microsoft?
As a result, Salesforce is focusing on a few key areas of its business to stay competitive with Microsoft, analysts said, including through its major Slack acquisition, deepening partnership with Amazon Web Services, increased focus on automation, and investment in industry-specific tools.12 ago 2021
What makes Salesforce stand out?
Salesforce is the market leader when it comes to customer satisfaction for growth among potential CRM buyers. Salesforce CRM is delivered through the cloud as software as a service (SaaS). On one hand, that means there is never any need to pour cash reserves into hardware and software purchases.