There is a story behind that piece of music featured in the question. It is called Opus No. 1, by Tim Carleton and Darrick Deel.
Why do they play music when you're on hold?
The whole purpose of playing music for someone on hold was originally to give a few moments between messages for the caller to absorb the message they just heard, for maximum recall later. Music serves the message, while also helping to pass the time.
How can I find hold music?
For a phone number, go to General > Hold Music. For a line, go to the General > Inbound Call Options > Hold Music/Ringback.
What is the hold music song called?
Brightest Day
Why is hold music so annoying?
There are a few reasons contributing to universally terrible hold music. Phone audio is designed to handle voices and only voices. Industry-standard compression and EQ, coupled with lossy codecs to reduce file size, means audio quality is reduced and this leads to bad-sounding music.
How is hold music chosen?
It's selected by nine out of ten call organizers, and plays over a million times per month, says Craig Walker, CEO of Dialpad, owner of UberConference.Sep 5, 2019
What is the music they play on hold?
Music-on-hold (MOH) refers to the practice of playing recorded music to replace the silence that would be heard when telephone callers are placed on hold. Playing on-hold music is a common practice, especially in customer service situations.
Can I listen to music while on hold?
A. No. Music on hold messages will work with almost any phone system, but for sure it will NOT work with “call waiting”. If you have call-waiting, you must remove it in order to use a music message on hold.
Why is the on hold music so bad?
Ever wondered why hold music sounds so terrible? Then there's the fact that music isn't optimized for the hold system, and powerful frequencies can “overload” the system, which causes the crackles and washing out often experienced by most on-hold veterans.
What is the point of hold music?
The general purpose of hold music is to keep people aware that they are on hold, and not have them want to hang up. Music fills the silence in a way that nothing else can. Generally, music serves to keep people calm and somewhat entertained while they are waiting for service representatives to return to the lines.
Why is hold music so Staticky?
The static that showed up later was due to the use of sound compression, computer use and advances in technology. That compression is great at encoding one clear voice –but chuck a load of complicated music at it, with all its instrument and it's going to sound bad.