We will accept returns within 30 days of the original purchase only if the product was purchased directly from Otter Products. Credits will be issued in the form of a refund to the Credit Card used for the original purchase. Refunds are for product only, as shipping charges are non-refundable.
How do I return my Otterbox case?
Refunds are for product only, as shipping charges are non-refundable. Please contact Customer Service toll free at: 1-855-688-7269 or use this form to obtain a Return Merchandise Authorization number. You will be asked to provide your original order number, so please have this information readily available.
Can you return an Otterbox if it breaks?
What is your return policy? We will accept returns within 30 days of the original purchase only if the product was purchased directly from Otter Products.
Do you have to register your Otterbox for warranty?
Hey Karen, no need to register the case for our one-year warranty, feel free to contact us if you have any issues!2013-06-06
Can you trade in an Otterbox case?
Whatever case you are comfortable with, OtterBox sent out an infographic to tell us that by protecting your device with a case will 'pay off' big time when you go to sell it or trade it in when you upgrade. ... 55-percent plan to trade-in on their next upgrade and 13-percent traded in their last mobile device.2014-08-26