Verint Performance Management provides a single, standardized framework for tracking, managing, and improving individual and team performance across the organization—from contact centers and branches to back-office operations.
What is meant by workforce management?
Workforce management (WFM) is the process of strategically optimizing the productivity of employees to ensure that all resources are in the right place at the right time. Workforce management makes certain that employees with the necessary skills are available to meet job requirements — whenever needed.
World-Class Support for Fraud and Security Solutions. Our world-class support is one of the reason customers around the globe partner with Verint. Connect with Verint service and support anytime, anywhere! The Verint Smart Support App provides 24/7 on-demand access from any mobile device.
Is verint a good company to work for?
Great place to work with great people Verint provided a great place to work. The company was always very flexible with the work schedule and was more concerned with getting work done rather than if you were in the office.
How many customers does Verint?
Type Public
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Website verint.com
What is WFM Verint?
Verint Enterprise Workforce Management enables organizations to efficiently plan, forecast, and schedule employees to meet service level goals by leveraging a unified, enterprise workforce management solution.
Does Verint have an API?
Our APIs also enable integration with a variety of CRM and unified communication systems. Verint has helped thousands of clients integrate with solutions from our partners, including Amazon, Avaya, Cisco, Five9, Microsoft, Salesforce.com and more.
How many employees does Verint?
Type Public
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Total assets $2.58 billion (2018)
Number of employees 3,900
Website verint.com