Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.
What FIOS equipment needs to be returned?
If you are a Verizon Fios TV user, you will have to return the cable box, adapters, power cords, routers, etc., to Verizon.2021-11-03