Boston, Massachusetts, U.S. SimpliSafe is an American home security company based in Boston, Massachusetts. The company produces and sells self-installed wireless security systems that connect to a central monitoring center.
What is SimpliSafe response time?
SimpliSafe gets help there faster. The average response time for burglar alarms is 45 minutes.
How do I contact SimpliSafe monitoring?
I have a general question about my system or account. (Please note: for your security, we cannot answer account-specific questions via email.) Note: If you need to cancel police dispatch, please call 1-855-693-4911 and be ready with your "safe word."
Is SimpliSafe easily hacked?
In 2019, a Youtube account called LockPickingLawyer found that SimpliSafe could be hacked if someone was nearby with a $2 dongle from Amazon. However, SimpliSafe denies this claim and says that they've never had reported hacks from their three million U.S customers.
How do I contact SimpliSafe by phone?
For the avoidance of doubt, such services will not be provided unless or until you activate them online through the SimpliSafe mobile app or by calling SimpliSafe Customer Support at 1-888-95-SIMPLI (888-957-4675).
What is SimpliSafe operator number?
You can call SimpliSafe at 1-888-95-SIMPLI (957-4675) to notify us of the false alarm or wait for the call from our Dispatch Center. Be sure to answer the phone and have your “safe word” ready to verify your identity.
Does SimpliSafe use phone?
The base station wirelessly links SimpliSafe sensors and communicates to the monitoring center. The mobile app is available with all SimpliSafe plans, but some features—like camera recording or secret alerts—require a specific subscription.
How do I reset my SimpliSafe base station?
- Unplug the base station.
- Remove the battery cover on the bottom of the device using a Phillips-head screwdriver.
- Remove one battery for at least 10–15 seconds before putting it back in.
- Put the battery cover back on.
- Plug the base station in and wait a minute or two for a new connection.
How do I cancel my SimpliSafe monitoring?
To cancel SimpliSafe, call their customer service line at +1-888-783-8441. Their support team is available every day of the year between 8 a.m. and midnight (EST). Have your safeword at the ready to confirm you own the security system. Stay Safe!
Was SimpliSafe hacked?
However, SimpliSafe denies this claim and says that they've never had reported hacks from their three million U.S customers.
Is SimpliSafe customer service good?
The company has low monthly monitoring fees and doesn't require a contract, but they charge high upfront fees. We highly recommend customers compare SimpliSafe to Cove, our #1 DIY home security company based off customer reviews, price, customer service quality, and overall quality.
What's wrong with SimpliSafe?
SimpliSafe's latest home security system can apparently be fooled by an affordable wireless emitter that mimics the frequency of its door and window contact sensors. Most of those products aren't powerful enough to interfere with SimpliSafe's system, but a $2 emitter apparently is.Aug 7, 2019
Does SimpliSafe work well?
We rated SimpliSafe a 9.9 out of 10 and named it the “Best for Easy Installation” of 2022. It allows customers to make monthly payments with no contract, it's easy to install, and it holds an A+ rating with the Better Business Bureau (BBB).