Please close the app and try again. If that doesn't work, you might need to update your app to the latest version from your device's app store. You'll need iOS 9.3 or above, or Android 5.0 or above, to use the latest version of our app. If you need any more help, please call us on 0333 200 1014*.
How do I update my bank app?
- Open the Google Play™ Store app.
- Tap the Menu
- Tap “My apps & games” from menu.
- Apps with requiring an update are labeled “Update”.
- Either select “Update All” or choose the KeysBank Mobile Banking app to update.
Why has Barclays Online Banking changed?
In line with regulation and to provide you with greater protection from fraud, we have made some changes to Online Banking that could affect the way you log in. If you log in using a passcode and memorable word, you will sometimes need to take an extra step to confirm it's you.
How do I reset my Barclays app?
If you need to reset the Barclays app, you can do so in the app itself. Tap the slider to bring up the 'More' section, then select 'Reset app' and follow the instructions. Once you have reset the app, you will need to re-register.
Why is my bank app not working?
How can I troubleshoot my Mobile Banking App? Uninstall and reinstall the App. Delete the App and visit your App store to download it again. Check that your settings on your phone are allowing the Mobile Banking App to access the internet, and that your internet is stable and connected.
How do I update my bank app on my iPhone?
- Go to “Settings”
- Go to “iTunes® & App Store”
- Under the “Automatic Downloads” section, look for “Updates” and toggle the switch to the ON position for apps to automatically update*
How do I update my AIB app on my iPhone?
https://www.youtube.com/watch?v=WomhFt4aCTU
Do I need to update Barclays app?
Why do I need to upgrade to the latest version of the Barclays app? Upgrading will ensure that you can benefit from all the Barclays app's available features, and that your app works with the latest version of your device's operating systems.
Can I uninstall and reinstall Barclays app?
I have accidentally deleted my Barclays app for BarclayPlus, what should I do? That's ok you can download the app again from the App Store or Google Play. You'll then need to register again.
What happens if I delete my banking app?
When uninstalling the app, the data is deleted from the app-allocated space automatically, but not from the public folders, like Pictures/Instagram for instance. When uninstalling the app, you don't actually delete/stop your account at the service - you are just removing an entry point to it.