There are a lot of possible reasons for why your internet isn't working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.
How do I fix my Internet connection?
- Select the Start button > Settings > Network & Internet > Status. Open Network & Internet Status settings.
- Under Change your network settings, select Network troubleshooter.
- Follow the steps in the troubleshooter, and see if that fixes the problem.
How do I troubleshoot network issues at home?
- Unplug your modem for at least 10 seconds; plug it back in.
- Unplug your router for at least 10 seconds; plug it back in.
- The lights on your router should start blinking.
- When the light comes on that shows you have an Internet connection, reboot your device.
Why is my Chromebook not connecting to the internet?
Make sure your Chromebook is connected to the router with a working Ethernet cable or USB adapter. At the bottom right, select the time. Try connecting a different computer to the router. If it connects properly, you might need a different cable or USB Ethernet adapter.
How do I get my Chromebook to connect to the internet?
- Step 1: Turn on Wi-Fi. At the bottom right, select the time. Select Not Connected . Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.
- Step 2: Pick a network and connect. Connect to an open network. Select the Wi-Fi network .
How do I connect my Chromebook to the internet without WIFI?
- On your phone, turn on Bluetooth.
- On your Chromebook, at the bottom right, select the time.
- Select your Wi-Fi network or No network .
- Under "Mobile data," select your phone.
- When you see "Connected" under your phone's name, your phone is sharing its data connection with your Chromebook.
How do I get my Chromebook to automatically connect to WIFI?
- Make sure you're connected to a Wi-Fi network.
- At the bottom right, select the time.
- Select Settings .
- In the "Network" section, select Wi-Fi your network.
- Turn on Automatically connect to this network.
What do you do if your Chromebook won't connect to Wi-Fi?
- Move Closer to the Wi-Fi Router.
- Restart the Router.
- Rejoin the Wi-Fi Network.
- Whitelist Your Chromebook.
- Check for MAC Address Restriction.
- Restart Your Chromebook.
- Update Your Router's Firmware.
- Reset the Wi-Fi router.
Why does my Chromebook say connected to Wi-Fi but no internet?
Update Chrome OS The version that you are using maybe causing Chromebook Wi-Fi but no internet problems. Connect to another Wi-Fi to update ChromeOS to the latest version. If you cannot connect to any Wi-Fi network use USB tethering to update the OS using your mobile data.