If it remains listed as "Processing" after this point, then one of two things is going on: either your payment didn't process properly, or there is a delay with the manufacturer. If there is a problem with the card you used, Groupon will keep trying to process your payment for 24 hours and then cancel your order.
How do I know if my Groupon order went through?
- Head to My Groupons on the website or Contact Customer Support on the app.
- Find the order in question.
- Select View Details (website) or View Order Details (app).
How long does it take Groupon to process a voucher?
Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks.
How do I cancel a pending Groupon order?
Go to Customer Support. Select the order you want to cancel. If your order is eligible for self-service, you'll see an option to Cancel Order. Follow the steps provided to complete cancellation.
How long does it take Groupon to process an order?
If your order is processing or pending: Please allow up to two hours for your order to process. When your order successfully processes, we'll send an email confirming that your purchase is complete.
What does processing order mean on Groupon?
Pending
What happens after you buy a Groupon?
Deals remain "live" on the Groupon Web site for a limited number of days (the Groupon Web site provides a countdown clock). Once the deal is purchased, there is a second deadline by which the deal must be redeemed. After that date, an unredeemed Groupon is just a useless piece of paper (or barcode).
Why does Groupon take so long to process?
When a recent order's status in your My Groupons page says “Processing” or “Pending,” the transaction has not processed. This may be due to one of the following reasons: High demand for a popular deal. General processing delays due to increased site activity.
How long does it take for a Groupon voucher to come through?
If you have already redeemed your Groupon, you will no longer be able to view your voucher. After purchase, there can be a delay of 4–6 hours for your voucher to become available.