You can reserve an 8' pickup truck or 9' cargo van for an extended amount of time and/or use it for extended miles. By using our extended days/miles special rate, you can save on high mileage travel and longer term reservations.
What if I need my U-Haul longer?
If you need extra days to move, make sure to plan this with the U-Haul employees at your local pickup location. According to U-Haul, the fees are: an additional $40 per day for U-Haul trucks; an additional $20 per day for U-Haul trailers; and an additional $20 per day for U-Haul towing devices.
Is it okay to pick up U-Haul late?
The company says it doesn't have any late fees for truck rentals—but it will charge you for returning the truck late. How much? An entire day's rental. So if you agreed to return your $40 truck by 10 a.m. on Thursday, you're technically responsible for another $40 at 10:01 a.m.
How do I change my U-Haul reservation online?
If you do not need the equipment you have reserved please let us know by the day prior to your move date. You may change or cancel your reservation by accessing it online at https://www.uhaul.com/Orders/ or by contacting your local U-Haul representative or your pick up location.
What happens if you owe U-Haul money?
That is typically a last resort, U-Haul just wants the money owed them. If you can make arrangements to pay, they will work with you. In the meantime you'll be placed on their eAlert system and won't be able to rent a piece of equipment from any U-Haul until all money owed is paid.
Do you pay for U-Haul before or after?
The total estimated charges for your rental are due when you pick up your equipment. No deposit is required if paying by major credit card, or debit card with a major credit card logo. If paying by cash, the following is due when you pick up your equipment.
How do I call AU haul directly?
- Live Chat. Live Chat. Need help? Chat with a. U-Haul representative. online. Chat Now.
- Email Us. Click HERE for a list of product and service teams. that can assist you or contact us. directly at service@uhaul.com.
- Give Us a Call. 1-800-GO-U-HAUL. (1-800-468-4285)
How do I complain to U-Haul?
How To File an Official U-Haul Complaint. You can contact U-Haul customer service through live chat, by calling the customer support number at 1-800-468-4285, or by sending them an email. The company's representatives will then screen for complaints and contact you once they have confirmed that there is an issue.