Sephora is unable to offer exchanges by mail for purchases on Sephora.com or Sephora items purchased on third-party marketplaces; however, we are happy to exchange your new or gently used product in any of our store locations within 60 days of purchase.1 Nov 2021
Can you return used perfume to Sephora?
Absolutely! Sephora has a great return policy. You can exchange it or just return it.8 May 2013
Can Sephora ban you from returns?
What causes a shopper to be banned from Sephora? Customers report being "blacklisted" after Sephora says they've made too many returns. It may come as a pleasant surprise that, thanks to Sephora's generous return policy, you can return any new or gently used products for a full refund.11 Mar 2021
What is considered gently used Sephora?
Product must be gently used- so no more than half to 1/4 of the product tried out. It must be within 60 days of your original purchase.
Can you return Sephora products after 90 days?
Unfortunately we are not able to accept returns after 90 days. When you return your purchase to Sephora.com by mail within 60 days of purchase date, you will receive a full refund to your credit card for the price of the item(s).13 Dec 2012
How long do you have to return items to Sephora?
within 60 days
When did Sephora change their return policy?
Sephora US RETURN POLICY CHANGE EFFECTIVE AUGUS!!! Sephora changed the return policy for all purchases on or after from 60 days to 30 days in store and online!1 Sept 2019
Is there a return limit at Sephora?
So, it may come as a pleasant surprise that, thanks to Sephora's generous return policy, you can return any new or gently used products for a full refund, so long as it's in the time parameters—30 days, in most cases—that the store lists on its website.11 Mar 2021
Can you return products to Sephora if used?
Visit any free standing Sephora store to return a new or gently used item purchased from Sephora.com or a third-party marketplace within 60 days of purchase. Please bring your Sephora original packing slip with you, as well as the credit or debit card you used to place your order.1 Nov 2021
How strict is Sephora's return policy?
You will only be able to receive a full refund if you return the product within 60 days — a store credit will be issued between 61-90 days and you won't be eligible for any kind of refund if you wait until after 90 days. It rarely makes sense to be told by a company that opened products are ineligible for returns.14 Feb 2018
Can makeup be returned to Sephora?
According to its website, Sephora allows you to return any product that was purchased within 60 days, even if it's gently used, for full credit.
Can you return after 30 days Sephora?
Online order returns in store, within 30 days If you made the purchase with PayPal, Klarna, a Sephora gift card, Sephora will refund your purchase amount with a Sephora gift card. If you made the purchase with Sephora online credit, you'll get Sephora store credit that can only be used at Sephora stores.30 Apr 2021