Please note that if you joined Zipcar after May 1, 2020 in the United States, you do not need to wait for or activate your Zipcard to book a trip – you can unlock and lock Zipcars using the Zipcar iPhone® or Android™ app. We will still mail you a Zipcard, which is an access card to any Zipcar vehicle you reserve.Jul 26, 2021
How do I reactivate my Zipcard?
Sign into your account page on a web browser. Locate the section Your membership and select Activate membership. Choose your membership plan and billing frequency. Review your payment information and select Activate membership.Sep 13, 2021
How do you use a Zipcard?
To use a Zipcar, simply walk up to the vehicle and hold your Zipcard up to the card reader in the corner of the windshield to unlock it (make sure the number on the Zipcar matches the number on your reservation). Before getting in the vehicle, inspect it for damage.Oct 9, 2021
How long does it take to activate Zipcar?
It typically takes 5-7 business days for the Zipcard to arrive. Until your Zipcard arrives, make sure to only book cars and trips where your cell phone has good connectivity.Dec 14, 2021
Can you drive a Zipcar before your card arrives?
Unfortunately, you would need your Zipcard before you're able to access a vehicle. They usually take up to 7 business days to arrive in the mail.
How do I use a Zipcar before my card arrives?
Download the Zipcar iPhone® or Android™ app to book a trip, access vehicle location details, and unlock your Zipcar. Once you arrive at the car, use the app to unlock and lock your vehicle. Until your Zipcard arrives, make sure to only book cars and trips where your cell phone will be in range.Jul 26, 2021
Can I use Zipcar immediately after signing up?
Most people are approved instantly and can book a trip within minutes, but if there's a reason for delay, we'll email you. As soon as you're approved, you can book Zipcars by the hour or day and use our app to unlock and lock during your trip.
How long does it take to get a Zipcar account?
Once you're approved (or if we need further information) we'll reach out to you via email. We will also mail you a Zipcard, which is an access card to any Zipcar vehicle you book. It typically takes 5-7 business days for the Zipcard to arrive. You will need to receive your Zipcard before you can book and drive.Dec 14, 2021
What cards work with Zipcar?
Note: The accepted forms of payment in the US are either a credit card or debit card. In Canada, Zipcar accepts credit cards and only debit Visa cards. Please note that we do not accept prepaid cards.Sep 13, 2021
Does Zipcar charge a deposit?
When you make a reservation, a hold is temporarily placed on your credit card for the cost of the reservation in case you decide to cancel or make any changes. After 30 minutes we will bill your credit card. Any driving credit on the account will automatically apply at the time the reservation is billed.Jul 26, 2021
Can you open Zipcar without card?
If you joined Zipcar after May 1, 2020 in the United States, you do not need your Zipcard to get out and drive. Download the Zipcar iPhone® or Android™ app to book a trip, access vehicle location details, and unlock your Zipcar. Once you arrive at the car, use the app to unlock and lock your vehicle.Jul 26, 2021