How do I customize my Zendesk Web Widget?

What companies use Zendesk Chat?

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What is Zendesk Chat used for?

Zendesk Chat is cross-platform Manage all your conversations from one place, even when your customers are in many different places. The web dashboard lets you serve customers wherever they are - on laptops, on mobile, or even in your app.

Why do companies use Zendesk?

Zendesk gives businesses (both large and small) the flexibility to move quickly, focus on innovation, and scale their growth. Compared to our competitors, we offer a wide range of customer service tools for businesses of all sizes, at any stage.

How does Zendesk live chat work?

https://www.youtube.com/watch?v=U8RJPPVy4Nk

Does Zendesk support live chat?

Visit Zendesk Chat for all the latest on live chat support] Customers have queried us about chat features in Zendesk for providing "live support" services. It's not an area we're heading into, but we are going to demonstrate how such functionality can be integrated pretty easily using Zendesk widgets.

How do I use the chat app in Zendesk?

The Zendesk Chat app is available through the Zendesk Marketplace. Go to the Zendesk Chat app page in the Zendesk Marketplace. Click the Install button at the top of the page. Enter your account information and click the Sign in button.

How do I use live chat?

https://www.youtube.com/watch?v=-q_KJrnF3e8

How do I change the Chat color in Zendesk?

- In Zendesk Chat, go to Settings > Web Widget (Classic) > Appearance. - Under the Chat window, use the Theme color to select a new widget color. - Click Save changes.

How do I set up Chat in Zendesk?

In order to set up Zendesk Chat from within Zendesk Support, you must be a Support administrator. Click Admin( ) , then select Channels > Chat or select Chat from the product tray. Click Activate Chat trial. Your Zendesk Chat account is created and opens automatically.

How do I customize my Zendesk Web Widget?

- From the Chat dashboard, go to Settings > Widget and click the Appearance tab. - Customize the options as described in the sections below. - Preview your changes in the Preview pane on the right. Note: The changes displayed in the Preview pane depends on which version of Chat you are using. - Click Save Changes.

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