How does the SRP box work?

How does the SRP box work?

Here's how it works: We install a special meter and provide a display box for your home. The display box shows how much power you have available and notifies you when power is running out. Use the SRP M-Power app to view your balance and make purchases. Pay for a few days or even a few months.

Will SRP turn off power 2021?

Due to the COVID-19 pandemic, SRP will not turn customers' power off for non-payment.

Does SRP turn off power?

When the summer months roll around, SRP is here to help. Here's what you should know: Anytime the National Weather Service issues an Excessive Heat Warning, SRP will not disconnect customers' power for non-payment. SRP will not disconnect billed customers who have a balance of less than $300.

Will SRP turn off power at night?

SRP will keep your power on between the hours of 8 p.m. and 8 a.m. If you run out of credit during these hours, you'll need to make a purchase by 8 a.m. to make sure your power stays on after that time.

Does SRP have a grace period?

What happens if my bill payment is late? Regular monthly bills are due when billed. If we don't receive your payment by the close of business on the 21st day after billing, your account becomes delinquent. We will mail a reminder notice to you, and a late fee will be added to your account.

Where can I pay my Mpower?

Online by logging in to My Account (using a checking account, or credit or debit card) By phone at (602) 236-8888 (using a checking account, or credit or debit card) At SRP PayCenter® kiosks across the Valley (using cash)

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