See, Chaco sandals have earned a reputation for exceptional durability, and it's not uncommon that a pair can go 10 years without the footbeds or straps needing to be replaced.2016-05-23
How long do Chaco repairs take?
The existing ReChaco turnaround time is usually up to ten days, depending on the repair needed.2018-07-26
What can I do with old chacos?
Chaco makes the process easy: You simply send your old sandals to the ReChaco facility in Rockford, Michigan, where restoration specialists can replace the shoe's webbing, attach a new outsole, replace buckles and make other repairs.2017-11-13
How much does Chaco repair cost?
Repairs cost $40 for resoling and $36 for rewebbing if the shoes are not covered by Chaco's lifetime warranty. Once sandals are received, turn-around time is approximately five business days. www.chacousa.com.2010-10-15
What does Chaco warranty cover?
Chaco products are warranted to be free of defects in materials or workmanship for the life of the product. We stand behind our products. If a product fails because of a defect in material quality or in the quality of the workmanship, we will repair or replace it. This warranty does not apply to problems with fit.
What do I do if my Chacos break?
If a product fails because of a defect in materials or the quality of workmanship, we will repair or replace it free of charge. Please note the following guidelines when considering whether a product is covered: Chaco product must be evaluated by our specialists first-hand for warranty determination.