There are no general phone numbers or email addresses in the United Kingdom that you can use to get in touch with the company.If you need help with a problem, you can reach out to online support by browsing the support forums on the website.Once they see the form you submit, they will reach out to you.You can call toll-free if you have a problem with the only service you can use.
Step 1: The first thing to do is to search for your issue in the support menu.
Clicking on the application that you are having an issue with will take you to the support page.If your issue is listed, browse through the problems and suggestions.To fix it, click on the option and follow the directions.If you can't find your issue, try searching for it in the search bar at the top of the window.There is a link to support.google.com.Your specific problem may not be listed on the support menus because they list the most common issues.
Step 2: If anyone else has had the same issues, check the community forums.
The Community option is located at the top left corner of the window after you click on the application that is giving you trouble.There are community forums where other people have posted their issues.If you want to find out if someone else has posted a solution to the issue, browse through the community forums and check the comments.Sometimes official support specialists will respond to posts in the community forums with helpful fixes or links to help you.You can write a new forum post if you don't find your issue.You should not post any private account information in your post.
Step 3: If it is available, click the button to contact us.
If the option you selected has a blue button on the bottom left of the page, you should contact us.Clicking on it will lead to a menu with more common issues listed on the page.Select the option that is similar to your problem from the menu.You may need to choose a different issue that is related to what you are experiencing if you don't have a "Contact Us" button.
Step 4: If you want to talk on the phone, you need to request aCallback.
When you click the button to contact us, you may be given contact options.Pick the one labeled "Request Callback" and fill out your phone number and the issue you're having.The support specialist knows what the problem is if you include any error messages in your description.Wait for support to reach you if you click the "Call Me" button at the bottom of the form.You will need to use a different method if the "Request Callback" option is unavailable.The phone call may come from an unrecognized or international number, so some filters may try to block it.
Step 5: You can request a chat with support online.
The request chat option is available if the callback feature is unavailable or you would prefer to message a support specialist.Provide your name and the issue that you are experiencing in the form provided and then click the "Submit" button on the bottom of the page.Once customer support is available, you can talk and figure out the problem.Since there is a separate form you need to fill out, you cannot use the chat feature to request a refund from the store.
Step 6: Clicking on the menu will take you to the contact page.
You can find the "Legal Inquiries" heading in the bottom right corner on the contact page.You can pick the option based on what you need to solve the problem.You will be taken to a new page with help and forms for your issue after you click an option.If you find something that is against the law, you can choose to remove it from the site or searches.Pick thePermissions for using Google content option if you want to use a trademark.Click on the "Serving Civil Subpoenas on Google" option if you need data for a legal case.
Step 7: If you want to report or remove content from the internet, you need to fill out a Legal Request form.
If you find something against the law or abusive of another person, you can submit a legal request to have it removed from the internet.Select the product on the form that you have an issue with, and then choose one of the options from the menu that pops up.Until they list a solution at the bottom of the page, respond to any additional questions.You can access the form at support.google.com/legal/troubleshooter.You may be directed to a different page if you have an issue.There is nothing that can be done until you take further legal action with other involved parties.
Step 8: You need to fill out a brand request form.
The Brand Request Form can be used when you want to use the Google name, logo, pictures, or products.The form needs to be filled out with your personal information, the company you work for, and what you plan on using the trademarks for.The reviewers can make their decision if you uploaded an image of how you plan to use the trademarks.You can find the Brand Request Form here.For example, if you want to make a banner with the GOOGLE logo on it for an event, you can upload a picture of it.If you are using a trademark in a film or TV show, you need to make sure the pages of the script say how the trademark will be used.
Step 9: If you need user data for a legal case, send a civil request to Google by mail.
If it is important to the case, an attorney or individual can submit a request for user data.List any email addresses for the person you need it for in the request letter you write.The request should be sent to: Custodian of Records, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America.If you include your email address, they will be able to respond to you quickly.You can find the data associated with your account by going to your dashboard.