Talk to Customer Service If you are struggling to pay your Suddenlink bill, try calling customer service. They may be able to reduce your monthly rate over the phone. If you pay for services you don't use, they may remove the charges to lower your bill.
What is the suddenlink promotion credit?
When our rates changed in early 2020, we applied a credit to many customers' bills to help minimize the impact of the rate increases for their products and services. This “Promotion Credit” can change at any time unless otherwise noted on your bill.
Can I move my Suddenlink modem to another house?
Can I take my modem to another house? You can take your modem to another house so long as it works with the same internet connection type you have in your new home. It also has to be certified to work on your new internet provider's network.Mar 1, 2021